Domain transfer

Domain Transfer – What You Need to Know

If you're looking to transfer your domain to Upperlink, here’s a simplified guide to help you understand what is required, what to expect, and how to complete the process.

Before You Start

Please ensure the following:

  • The domain is not within 60 days of registration or a previous transfer (ICANN requirement).

  • The domain is unlocked by the current registrar.

  • You have obtained the Transfer Authorization Code (TAC) or EPP code.

  • Your WHOIS email/contact information is up to date.

  • For .ng domains, ensure there are no active disputes or registry holds.

What is a TAC Code?

  • The TAC (Transfer Authorization Code) is a secure code used to approve a domain transfer.

  • It must be generated by the current registrar.

  • The code is valid for 14 days and should be used before it expires.

Transfer Process

  1. Log in to your current registrar’s control panel.

    • Unlock your domain.

    • Request the TAC or EPP code.

  2. Log in to your Upperlink account or create one.

    • Go to the Transfer Domain section.

    • Enter your domain name and the TAC/EPP code.

  3. Submit the transfer request.

    • For most domains, you won’t need to confirm via email.

    • You may receive a notification from your current registrar, but this is just for information.

  4. Wait for completion.

    • Transfers usually complete within 5 to 7 days for generic domains (e.g., .com, .org).

    • .ng domain transfers are generally processed faster by the registry once approved.

What Happens After the Transfer

  • Your domain will be renewed for 1 year (except .ng domains, which do not auto-renew on transfer).

  • Your DNS settings will remain unchanged unless you choose to update them.

  • There will be no downtime if the name servers remain the same.

When Transfers May Be Rejected

Transfers can be delayed or denied if:

  • The domain is locked.

  • The TAC is invalid or expired.

  • There are active disputes or holds.

  • The domain is within a 60-day lock period.

Need Support?

If you're unsure or need assistance at any point, our support team is available to guide you through the process.

 

 
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