Domain FAQ

  1. Login to your dashboard with your details.
  2. Click on the manage tab, Select manage Domains. Click the book-like icon (manage domains) for the domain details you want to change

You may send a mail to domains@upperlink.ng if you are having issues with this.

  1.    Login to your dashboard with your details.
  2.    Click on manage tab, Select the manage Domains. Click the book-like icon (manage domains) or the domain details you want to manage
  3.    Click on the Manage Name Servers tab.
  4.    Enter your name servers and  save.

TLD Registration Period Redemption Grace Period Suspension Pending Purge (Registrant will request to restore domain for renewal) Pending Delete (Registrant will request to restore domain for renewal)
.ng, .com.ng, .org.ng (does not apply to .gov.ng and .mil.ng) 1-5 years 30 days 30 days 28 days 14 days

Renewal Grace Period Once your domain expires, it enters “Renewal Grace Period (RGP)” of 30 days within which it is available to you for renewal. During the grace period you, can still renew your domain. From 30days to 60 days after expiry, it goes into suspension period. The expiry and suspension period are the Redemption Grace Period. Pending Delete 60 days after your domain expires, DNS server and all services associated (eg. website, emails) will automatically not be available. The domain goes into pending delete status. During this period you will not be able to renew the domain except through us. Do not be alarmed if the domain is no longer in your account. Request for restoration, we will request for your domain to be restored so you can renew. Pending Purge 88 days after expiration, your domain will be placed in a “Pending purge” status at the registry for up to 14 days. During this time, it is not possible for you or Upperlink to renew your domain. The only way to get renew the domain is to wait for the domain name to be released by the Registry and made available for registration.

TLD Registration Period Redemption Grace Period Restoration Period (Registrant will request to restore domain for renewal) Pending Delete (Registrant will request to restore domain for renewal)
.com, .org, .net 1-10 years 45 days 30 days 5 days

Redemption Grace Period Once your domain expires, it enters “Renewal Grace Period (RGP)” of 45 days within which it is available to you for renewal. During the grace period you, can still renew your domain. Restoration Period 45 days after your domain expires, the domain enters the restoration period for 30  days. DNS server and all services associated (eg. website, emails) will automatically not be available. During this period you will not be able to renew the domain except through us however you may be required to pay a higher fee for renewing the domain. Pending Delete 75 days after expiration, your domain will be placed in a “Pending delete” status at the registry for up to 5 days. During this time, it is not possible for you or Upperlink to renew your domain. The only way to get renew the domain is to wait for the domain name to be released by the Registry and made available for registration.

When your domain expires, a quick search on Whois will reveal that the domain was updated a day after it expired, and the nameservers were changed. Do not be alarmed, the nameservers will automatically revert back when the registration/renewal fee is paid.) You have between 29-32 days to pay for your domain name and keep it (at regular price). After this period, it will cost extra to renew at N25,344 (price subject to change) * This applies to non .ng domains only If a domain is renewed later than the expiry date, once the domain is renewed, it starts counting from the previously expired date. This applies for both .ng and non .ng domains.   Expired Domains & Domains in Redemption Domains can be transferred while they are expired, but not while in redemption. Although you can transfer an expired domain name, no updates can be made to an expired domain. (So if you need to update your email address to a new email address, you would need to renew the domain name with the current registrar before you can update the information.) While it is possible that transferring a domain while it is expired will work, in most cases it will not because of one or more issues (such as being locked, outdated email address, etc.). If you wish to attempt to transfer it while expired, make sure you monitor the transfer carefully so that if it fails, you can renew it prior to it going into redemption.

No you cannot transfer your domain name to any registrar after expiry, unless it is renewed. From 30days to 60days after expiry, it goes into suspension, you will not be able to transfer the domain name unless renewed.